At LevoPeople, we believe that first-line managers are the heartbeat of any organization. They’re responsible for leading teams, driving performance, and fostering a healthy culture. Yet, as Dave Ulrich points out, today’s first-line managers are also expected to meet evolving demands: whether it’s agility, collaboration, authenticity, emotional intelligence and now AI, and all while delivering results. Are we asking too much of our first-line managers?
The first-line manager role has always been challenging, but today’s demands are significant with multiple generations, hybrid working, uncertainty, continued change and evolution, and AI. Managers are expected not only to drive performance but to play roles as coaches, change agents, and connectors. Are organizations’ selecting the right people for the role? Are they providing the right training, tools and support to do the basics really well and consistently? Are they clear about what the managers’ role covers?
At LevoPeople, our goal is to help companies strike the right balance by supporting managers with resources and creating realistic, meaningful expectations. By doing so, we empower first-line leaders to not only perform but thrive in their roles. Let’s reimagine the role of first-line managers to ensure they have what they need to succeed.
